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Documentation Index

Fetch the complete documentation index at: https://docs.tinyinbox.co/llms.txt

Use this file to discover all available pages before exploring further.

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1. Create a site

Open the TinyInbox dashboard and create a site for the product you want to support. Use the same domain where the widget will appear, such as example.com. You can change the site name, domain, accent color, and welcome message later.

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2. Copy the widget snippet

After the site is created, TinyInbox shows a script tag with your site key. Copy that whole snippet. It looks like this: 
<script
  async
  src="https://api.tinyinbox.app/widget.js"
  data-tinyinbox-site="tin_your_site_key"
></script>

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3. Add the snippet to your site

Paste the snippet before the closing </body> tag on pages where visitors should be able to contact you. If you use a site builder or CMS, add it through the custom code or header/body injection area.

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4. Send a test message

Open your site in a browser, use the TinyInbox widget, and send a short message. The message should appear in your dashboard inbox.

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5. Reply and close the loop

Open the conversation, reply from TinyInbox, and close the conversation once it is handled. If the widget does not appear or the message does not reach the inbox, see Troubleshooting.