Documentation Index
Fetch the complete documentation index at: https://docs.tinyinbox.co/llms.txt
Use this file to discover all available pages before exploring further.
Conversations collect visitor messages for each site. Use the inbox to read,
reply, and close conversations after you have handled them.
Read visitor context
Each conversation can include:
- The site where the message was sent
- The page URL, when available
- The visitor name or email, when identified
- The latest message preview
- The conversation status
This context helps you answer quickly without asking the visitor to repeat where
they were or what they were trying to do.
Reply to a visitor
Open a conversation, write your reply, and send it. TinyInbox adds your reply to
the same thread the visitor sees in the widget.
Mark messages as read
Opening or reading a conversation updates the read state for your inbox so new
visitor replies are easier to spot.
Close a conversation
Close a conversation when the issue is handled. Closed conversations stay in
TinyInbox, but they no longer sit with active work.
Reopen the conversation if the visitor writes back or if you need to continue
the thread.
